In Collaboration with:

Multiethnic Advocates for Cultural Competence (MACC)


This program is brought to you in collaboration with Multiethnic Advocates for Cultural Competence.  Learn more about them at https://www.maccinc.net/about-us

Course curriculum

    1. Welcome!

    2. Downloads for this course (Handouts, etc.)

    3. 1/29/26 How to Navigate Cultural Awareness/Competency Work in the

    4. Course Evaluation

    5. Thanks for joining us!

About this course

  • Free
  • 5 lessons
  • 0 hours of video content

Modality

100% Virtual via Zoom: Live Interactive Session with Activities & Discussion

NOTE: This is a live, interactive, training presented through Zoom as an online Webinar. Zoom recommends having a broadband wired/wireless connection, speakers, and a microphone to effectively participate via this platform. (requirements listed on zoom’s website here: https://support.zoom.us/hc/en-us/articles/201362023-Zoom-system-requirements-Windows-macOS-Linux).

Program Summary:

This continuing education course supports behavioral health professionals in navigating cultural awareness and relational practice within today’s evolving political and regulatory climate. Using the shared human experience lens, the training centers professional effectiveness around universal human needs—such as dignity, fairness, safety, connection, autonomy, and meaning—rather than identity-based or politically restricted frameworks.

Participants will explore how these universal elements strengthen therapeutic relationships, professional boundaries, ethical decision-making, and client engagement across diverse populations. The course emphasizes practical, compliant, and clinically relevant strategies that enhance rapport, trust, and collaboration while remaining aligned with professional ethics, scope of practice, and external policy constraints.

Learning Objectives:

  • Participants will be able to identify core elements of the shared human experience that support effective therapeutic relationships and culturally responsive professional practice.

  • Participants will be able to explain how communication, respect, fairness, and autonomy contribute to trust, engagement, and positive outcomes in behavioral health settings.

  • Participants will be able to apply practical, ethically grounded strategies to navigate cultural awareness and relational challenges in clinical or professional interactions while considering political, legal, and organizational constraints.

  • Participants will be able to develop at least one actionable practice strategy that enhances respectful, client-centered engagement and supports ethical, effective service delivery.

Audience & Skill Level

Introductory

This session is designed to introduce mental health clinicians (Counselors, Social Workers, Marriage & Family Therapists and related professions) to the topic. Those with little to no experience or previous training in this area will benefit.

Course Outline & Agenda

0–5 minutes | Welcome and Session Framing

• Purpose and relevance of the training

• Framing support through universal human needs

• Brief reflection or pair share: “When have you felt supported at work?”

5–15 minutes | Why Employee Support Matters

• Definition of employee engagement

• Connection between support, morale, productivity, and retention

• Short case example from a state or public-service setting

• Optional quick poll or group reflection

15–30 minutes | Core Strategies for a Supportive Workplace

• Open and consistent communication

• Recognition and appreciation

• Autonomy and flexibility

• Well-being and professional growth

• Small-group discussion: strategies that can be implemented immediately

30–45 minutes | Building Trust and Connection

• Importance of trust, fairness, and predictability

• Role of leaders and peers

• Brief scenario or role-play demonstrating supportive responses

• Creation of a simple “trust checklist”

45–55 minutes | Action Planning

• Individual reflection:

o One action I can take personally

o One action leadership can take

• Optional group sharing

55–60 minutes | Closing and Key Takeaways

• Summary of key concepts

• Reinforcement of practical, universal support strategies

• Closing reflection and next steps

To receive course credit, participants must complete the following:

  • Attend the Entire Program

  • Complete the Course Evaluation

  • Certificates will be emailed to you within seven business days of completing course requirements

Instructor

Jessie Tudor-Tangeman

SENIOR CONSULTANT AND PERFORMANCE COACH

Jessie Tudor-Tangeman is a seasoned consultant with a passion for helping students, professionals, and organizations cultivate healthy boundaries between work and life. With over a decade of experience in workplace wellness, leadership coaching, and organizational strategy, Jessie blends evidence-based practices with intuitive insights to design sustainable solutions that support both productivity and personal fulfillment. Whether leading workshops, designing responsive workplace policies, coaching individuals at all stages of their personal, academic and professional growth, or designing and teaching courses, Jessie brings clarity and compassion to every engagement. Jessie draws on her vast experience engaging in the fields of business, healthcare, mental health and academia to provide informed solutions. Jessie’s mission is simple: to prove that thriving at work and living fully can be achieved simultaneously.  Jessie holds a BS in Employee Assistance Counseling, a BS in Human Resource Management, a MS in Human Services Management, a MBA with a Leadership Focus, a MSW in Clinical Social Work, a MA in Bioethics, a MSPH in Public Health, a PhD in Public Health, a MS in Higher Education, and an EdD with a focus on Curriculum Design, Instruction and Assessment.

Program Approvals

Ohio CSWMFT Approval 

This training is approved for counselor, social work, and marriage and family therapy continuing education. In addition, it is approved by the Ohio Chemical Dependency Board for chemical dependency continuing education. Check CE Broker for detailed breakdown of CE types (provider number 50-24074). 


NOTE- it is possible that your local board will accept CE’s through a different state (i.e. a provider Colorado may still receive credit for a training sponsored/approved/credentialed by the OCSWMFT).  Please check with your local board’s to verify whether OCSWMFT CE’s are accepted. 


ASWB ACE Approval 

NA- Not eligible for credit through the ASWB. 


NBCC ACEP Approval

NA- Not eligible for credit through the ASWB.

For more information

Individuals with comments/questions/concerns can contact Mindfully Academy via the information provided below:

[email protected] 

513-939-0300

Charles Potter (Program Coordinator) [email protected] 


  • Grievance policy: If you are dissatisfied with your experience, please feel free to share this with us via email: [email protected] or via telephone: 513-939-0300, or via your program evaluation.  All complaints will receive a response within seven business days outlining actions taken and proposed responses which may include issuing a refund, credits for future trainings, updating course content or taking appropriate action with presenters, among others. 
  • Request for Accommodations: Should any accommodations enhance your program experience, please contact us via email: [email protected] or via telephone: 513-939-0300, to explore what options you may have. 

References

TBD